2022 New Quality Aviator Optical Glasses Frame for Women and Men Prescription Eyewear with Recipe Pure Titanium IP Electronic
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
Deceived by 'Next-Day Delivery': My Customer Service Nightmare 🤖
I'm writing this as a cautionary tale about my terrible online shopping experience. I needed glasses without a prescription and was promised "next day delivery." I paid an extra $19.95 for it, only to receive an email hours later saying it would take three business days just to process. My conclusion? This place is nothing more than an automated business that cares nothing about its customers. They are a fraud, ripping customers off for services that they charge for and do NOT provide. After getting stuck in endless automated phone menus and useless chat bots, I was determined to reach an actual human to demand a refund for a service I never received.
Customer: I finally reached a human. I paid $19.95 for next-day delivery. My order was placed on the 18th and just arrived today, the 24th. That is not next-day. I want my shipping fee refunded.
CS Rep: I am so sorry for the extreme delay and the frustration you've experienced trying to reach us. Let me look that up for you. I see the charge and the delivery timeline. You are absolutely right, and I sincerely apologize for the failure to meet our promised delivery time.
Customer: It’s not just the delay. Your website is deceptive, and your customer service is designed to make people give up. I sent six emails and got no reply. Is this how you do business?
CS Rep: I understand your anger completely, and there’s no excuse for the lack of communication. That is not the standard we aim for. I am processing a full refund of the $19.95 shipping fee for you right now.
Customer: Fine. But this is the last time I ever order from you. The whole process was horrible.
CS Rep: I completely understand your decision. I have confirmed your refund has been issued. Again, I am very sorry for this experience.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
But What if it Could Be Different? How One Store Restored My Faith in Buying Glasses Online ✨
It's amazing how the right pair of glasses can completely transform your daily comfort and confidence. After searching for so long, I finally found a pair that blends timeless style with modern technology. For those who've asked what I'm wearing, these are the Titanium Aviator Frames that have made such a difference. They are incredibly lightweight yet durable, and the classic design gets compliments everywhere I go. If you're ready to upgrade your eyewear experience, you have to see these for yourself. I almost swore off buying glasses online forever. The whole ordeal with my last order from another site was a nightmare 😤. I paid an extra $19.95 for "next-day delivery," only for my glasses to arrive six days late. Trying to get a refund was impossible; I was trapped in a maze of useless chatbots and automated phone systems. It felt like they designed their customer service to make you give up. ðŸ˜
After that disaster, I was hesitant to try again, but a friend kept praising the amazing customer support at Mozaer.com. 🤔 They said they actually spoke to a helpful person, which sounded like a dream compared to what I'd been through. I decided to give them a shot, and my experience completely matched this review I saw: "Getting glasses just got easier! The folks at Mozaer.com made the best experience comfortable and fun. Blake was an absolute gem. So patient, and kind, especially since I tend to be indecisive."
From browsing to checkout, everything was seamless and transparent. The quality of the frames is fantastic for the price—lightweight yet durable. ✨ I was particularly impressed with their selection of mens glasses reading, which was exactly what I needed. Mozaer.com has genuinely restored my faith in buying eyewear online. What a refreshing and positive experience! 😃
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